Terms of service

Manufacturer Warranties

Each manufacturer has a different warranty plan. Just Like Home Affordable Furniture holds no liability to changes/cancellations of a manufacturer agreement. Agreement is solely between the customer and the manufacturer. We'd gladly assist representing you to the manufacturer and helping assist you depending on your individual needs.

Damages

Thoroughly inspect the package and its contents prior to signing for delivery. Please keep in mind that while the outside packaging might appear damaged, the actual contents of your package might have been successfully protected by the cushioning materials inside the container and be perfectly intact. Do not refuse the order based only on an external inspection of the packaging. In the event an item is damaged in shipping you must note the damage on the driver's bill of lading (delivery receipt) and contact us immediately. Please save all packing materials. Delay in notifying us or not keeping the original packaging will result in your item not being covered. You can return with the driver immediately for replacement. Email us immediately at [email protected] with pictures of the damaged item and all packaging materials. If you had it delivered, than we will gladly send you the replacement the following week upon it arriving to our warehouse. Deliveries are usually sent to us on Fridays. Some Product Manufacturers vary on their delivery times. Please inquire within. Email us immediately at [email protected] with pictures of the damaged item and all packaging materials. If the item was picked up from our showroom store and it is damaged or defective you must bring it back to our store in its original packaging along with the invoice in order to process the exchange. We do not cover the cost to deliver replacement merchandise if the original order did not include delivery. In the event an item is damaged in shipping you must contact us within 24 hours of receipt of merchandise. Email us immediately at [email protected] with pictures of the damaged item and all packaging materials. Please save your packing materials. Discarding of packing materials will result in your claim to be denied. Please include your name, phone number, invoice number, purchase date, a detailed description of the damage, and pictures if available.

Item Availability

Because some of our items are imported, delays may occur from time to time. In the event an item is back ordered, we will notify you immediately of an expected delivery date. If an item is no longer available, you will be given the opportunity to select an alternative item or cancel your order.